It's okay to change your mind.
We want you to feel amazing every time you step outside in your new shades. We understand that once you've tried the sunnies on it might not be quite the look you were after, so we gladly accept returns. We will also send you a $10 voucher to use on your next order!
If you aren’t completely satisfied with your purchase and wish to return:
1. Please head over to our RETURNS PORTAL and fill out your purchase information. You will receive an email from us confirming the request submission
2. Once approved on our end, you will receive a second email to proceed
3. Visit your local post off and return the products to:
Archer Eyewear - Returns
PO Box 76
RANDWICK NSW 2031
5. Your refund will be issued once we have received and checked the products. Please allow up to 7 business days to clear into your account.
If you would like to exchange your pair of sunglasses, please let us know either via email firstname.lastname@example.org or through our facebook messaging app with which new pair you would like so we can organise a discount code for that pair.
The process is the same as standard returns, however, once we receive your returned pair of sunglasses we will issue you with a code to use when you place an order for your new pair of sunglasses. This will reduce the total cost of the new pair to $0.
You have 45 days from purchase to return items.
Sunglasses must be sent back with their original cleaning cloth, carry pouch, and the cardboard box. All items must be in the same condition that you received them in. If any of the items are missing, damaged, dirty or scratched, it will incur a flat fee of $5.00 per item.
If the sunglasses themselves are missing, damaged, dirty or scratched, your refund with be forfeited.
Returns are only accepted for items purchased on the Archer Eyewear website.
We do not cover the cost of your returns.
Please contact email@example.com for any further information.
We at Archer Eyewear know that life happens, it could be stepping on your sunglasses, sitting on them, dog chews on them etc... To help out with this you can return your broken sunglasses within 9 months of the purchase date along with proof of purchase and be given a unique discount code that will give you 50% off a new pair.
*Discount applies only to full price products.
Please email us at firstname.lastname@example.org to claim your replacement pair of sunglasses at 50% off.