Warranty

Warranty Policy

We offer a 6-month warranty, from the purchase date, on any manufacturers defect that may occur in the materials or workmanship of your product. Scratched frames or lenses are considered normal wear and are not covered under our warranty. 

If the sunglasses are returned within the warranty period, and we assess that the breakage was due to a defect in material or workmanship, the sunglasses will be repaired or replaced at our discretion and returned to the sender. If the returned product is deemed to be a valid warranty claim then we will incur the cost of any further postage charges. In the case of the damage not being due to a defect in material or workmanship additional repair charges may apply. If this is the case we will send you a notification of additional charges via email, in any event you will be charged for shipping back to you based on the standard Australia Post shipping rates.

The warranty program does not cover products that are lost, stolen, dropped, shattered, sat on, or damaged in any other way incurred by excess force from the user. 

If a product sent in does not qualify for the warranty program it may qualify for our BUSTED program.

Head to our RETURNS PORTAL to lodge your return.  

 

Busted Program

We at Archer Eyewear know that life happens, it could be stepping on your sunglasses, sitting on them, dog chews on them etc... To help out with these mishaps you can return your broken sunglasses within 9 months of the purchase date along with proof of purchase and be given a unique discount code that will give you 50% off a new pair.

*Discount applies only to full price products.

Head to our RETURNS PORTAL to lodge your return. 

Or if you need assistance please email us at returns@archereyewear.com.au to claim your replacement pair of sunglasses at 50% off.